At Janna Pharmacy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, address, email, phone number, date of birth, and any other information that identifies you personally. We collect this information when you create an account, make a purchase, or request services.
• Health Information: In order to provide pharmacy services, we may collect and store sensitive health information such as prescription details, medical history, and other health-related data. This information is necessary for processing prescriptions, providing medication counseling, and ensuring your safety.
• Payment Information: We may collect payment details, including credit card numbers, billing addresses, and other financial information to process transactions.
• Usage Data: When you visit our website, we may collect information about how you interact with our site, including IP addresses, device type, browser type, and usage patterns. This information helps us improve our website and services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Pharmacy Services: We use the information you provide to process prescriptions, dispense medications, and offer pharmacy consultations.
• To Process Transactions: We use your payment information to process payments for products and services.
• To Communicate with You: We may send you updates regarding your prescriptions, order status, promotional offers, or other pharmacy-related information.
• To Improve Our Services: Usage data helps us optimize our website, improve user experience, and develop new products or services.
• To Comply with Legal Obligations: We may use your information to comply with legal and regulatory requirements, such as those related to healthcare and pharmaceutical practices.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal and health information:

• Data Encryption: We use secure encryption methods (such as SSL/TLS) to protect your information during transmission over the internet.
• Access Controls: Only authorized employees and third-party vendors who need access to your data for legitimate business purposes are allowed to view your information.
• Regular Audits: We conduct regular audits to ensure that we are complying with industry standards and data protection regulations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties under the following circumstances:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors, delivery services, or IT support providers.
• With Healthcare Providers: We may share your health information with your doctor or other healthcare providers, as required for the provision of medical services.
• For Legal Compliance: We may disclose your information when required by law or in response to legal processes, such as subpoenas, court orders, or government investigations.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information through your account settings or by contacting us.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in any marketing communication.
• Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us remember your preferences, analyze site traffic, and personalize your experience. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Janna Pharmacy
Email: [email protected]
Phone: 5200027/28
Address: Abu Hamour