Terms and Conditions

Welcome to Janna Pharmacy! By using our services, purchasing products, or accessing our website, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Information

Janna Pharmacy is a licensed pharmacy providing pharmaceutical services, prescription medications, over-the-counter drugs, health products, and related services.

2. Acceptance of Terms

By accessing or using our website, services, or purchasing products from Janna Pharmacy, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you should refrain from using our services.

3. Use of Services

• You agree to use the services offered by Janna Pharmacy in compliance with all applicable laws and regulations.
• You may only use our website and services for lawful purposes.
• You must provide accurate, current, and complete information when making a purchase or registering on our website.

4. Prescription Medication

• All prescription medications can only be dispensed after valid prescriptions are provided by a licensed healthcare provider.
• It is your responsibility to ensure that you have a valid prescription for any medication you request.
• If you are seeking prescription medications through our website, you may need to provide proof of a prescription or engage in a consultation with a licensed pharmacist.

5. Product Information

• While we strive to ensure that product information is accurate, Janna Pharmacy makes no warranties regarding the accuracy, completeness, or reliability of the information on our website.
• Product availability may vary, and prices are subject to change without notice.

6. Payment Terms

• All payments for purchases made through our website must be completed using the payment methods accepted by Janna Pharmacy.
• Prices for products are listed in  Qatar Riyal QR.
• You agree to pay for all products purchased and any shipping fees.

7. Shipping and Delivery

• Janna Pharmacy will process orders and ship products in a timely manner, subject to product availability.
• Delivery times may vary depending on your location, and Janna Pharmacy is not responsible for delays due to external factors such as shipping carrier issues or weather conditions.
• You are responsible for providing an accurate shipping address.

8. Returns and Refunds

• Due to the nature of our products, we do not accept returns on medications or other health-related items, unless they are damaged, defective, or incorrectly shipped.
• In the case of any issues with your order, please contact our customer service team within 3 days of receiving your products.

9. Privacy Policy

• We take your privacy seriously. Your personal information will be used in accordance with our Privacy Policy, which details how we collect, use, and protect your data.

10. Intellectual Property

• All content, logos, trademarks, and other intellectual property associated with Janna Pharmacy are the property of Janna Pharmacy or its affiliates.
• You may not use any of these materials without explicit permission from Janna Pharmacy.

11. Limitation of Liability

• Janna Pharmacy is not liable for any damages, losses, or injuries resulting from the use of our products or services, except as required by law.
• We are not responsible for any third-party websites or services linked to our site.

12. Indemnification

You agree to indemnify and hold Janna Pharmacy harmless from any claims, damages, or legal fees resulting from your use of our website, products, or services.

13. Modifications to Terms

Janna Pharmacy reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. It is your responsibility to review these terms periodically.

14. Governing Law

These Terms and Conditions are governed by the laws of  Qatar Jurisdiction and any disputes will be resolved in the courts located within that jurisdiction.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Janna Pharmacy
Abu Hamour
Phone: 5000327/28
info@janna-pharmacy.com